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This video taken from this website, which is good to review – https://writeforbu
This video taken from this website, which is good to review – https://writeforbusiness.com/book/write-business/chapter-10-writing-bad-news
Students have three assignments to complete for Chapter 7 (submit via file attachment):
Implying Bad News (pg. 212) – for 25-27, rewrite the passages so that the bad news is implied (de-emphasize the bad news).
7.1 Request Refusal (pg. 213) – list at least five weaknesses (and provide examples from the letter). Do NOT rewrite the letter.
7.2 Bad News to Customers (pg. 213) – list at least five weaknesses (and provide examples from the email). Do NOT rewrite the letter.
Textbook: Guffey, Mary Ellen and Dana Loewy. Essentials of Business Communication. 12th Ed. Boston: Cengage. ISBN-13: 9780357715048
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