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You have been appointed as a Chief Operating Officer (COO). The company you work
You have been appointed as a Chief Operating Officer (COO). The company you work for has had numerous reviews about poor customer service. To compound the issue, several former employees have taken to social media to discuss how bad it was to work for the company.
Instructions:
In a voiced-over PowerPoint presentation, address the following points as the COO
Your job is to readjust your customer-focused approach. How would you go about this?
You also want to amend your approach to your employees, mainly focusing on motivating and empowering them. How would you go about addressing this issue?
Requirements:
Structure:Yourcontentshouldbeorganizedinaclearandlogicalsequence, similar to the setup of an essay. You should have an introduction, main points, and a conclusion. There should be a title slide (similar to a cover page) and a reference slide(s).
2. Simplicity:Whileit’simportanttosetupavisuallypleasingslideshow(havea theme, avoid a white background with plain text), take care not to make it too busy. The text should be in bullet points or short phrases instead of large blocks of text.
3. FontandColor:Thereshouldbeenoughcontrastincolorationtomakethetext visible.
4. AnimationsandTransitions:Whilethesecanaddtoaslideshow,theyshouldbe used sparingly, as overuse can cause distractions.
5. AudioQuality:Theaudioshouldbeclearandaudible,withminimalbackground noise. The audio should match the slide as appropriate.
6. Voice-Over:Trytobeconversational,asifyou’rehavingadiscussion.Elaborate And have fun with it
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